PCMaxComputers Inc.

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Sunday, 19 May 2013

Our Process

PCMax delivers the most secure e-waste management solution via certified processes, exclusive-use trucks, background-checked employees, secure facilities and state-of-the-art technology.

Assessment:
PCMax establishes long-term partnerships with our clients to design, implement, operate and measure e-waste management programs across all their nation Wide locations.

During the assessment phase, we meet with our client to understand their requirements, objectives and constraints. We introduce a client-dedicated account manager who will serve as the client’s single-point-of-contact within PCMax. We provide training on our Client  setup user accounts and capture location-specific logistics requirements. The deliverable from this phase is a Standard Operating Procedures manual which governs the e-waste management program in a standard, measurable way across all locations nation wide.

Ordering:
PCMax makes it easy to request and schedule services. Our clients can:

* Order online 24x7 via web
* Call or email their client-dedicated PCMax location manager
* Setup recurring, regular pickups at specific locations

In any scenario, the order will be confirmed within 2 business hours by a PCMax Location manager – confirming the pickup time, equipment specifications, location requirements and local contact information.

OnSite Services:
PCMax deploys its own professionally trained, background-checked employees to perform secure on-site services. With facilities throughout the Canada, this provides our customers with the most comprehensive network of on-site asset disposition technicians in the industry – giving them one source for the full chain of custody from de-installation through disposition.

Our on-site asset disposition services including:

* On-site data destruction
* On-site physical inventory audit (capture serial number, make and model)
* De-Installation (data center and desktop equipment)

Pickup & Logistics:
PCMax pick up from any where in Canada by using there contracted Logistics Partners .

Our pickup and logistics processes are focused on providing the most secure chain-of-custody in the industry. We document all assets being removed on our Bill of Lading and obtain customer sign-off prior to departure. We photograph all pallets/containers of assets before loading them into our trucks. Our trucks are sealed prior to departure and the seal number recorded on the Bill of Lading.

PCMax takes title to assets upon pickup, protecting you from liability. We provide contractual liability indemnification backed up by the highest levels of environmental and data security insurance in the industry.

Processing:
PCMax’s processing services start with the receipt of assets at our secure processing facilities. Once the truck arrives at our facility, the truck seal is compared to the seal listed on the Bill of Lading to confirm it has not been broken. During the receiving process, assets received are compared to assets on the Bill of Lading to confirm assets were not lost in transit. Our proprietary tracking system records the date/time of receipt.

PCMax provides a comprehensive suite of e-waste processing services including:

* Serial number auditing
* Component-level testing
* Client identity removal
* Data erasure and media shredding
* Component harvesting
* Refurbishment
* Demanufacturing

All processing is completed in secure PCMax facilities that meet the following standards:

* Walk-through to prevent any assets from leaving the premises
* Strict control of visitor access. All visitors to PCMax must wear a badge and be accompanied and supervised at all times
* Central security alarm systems connected to the local fire and police authorities

Disposition:
PCMax dispositions processed assets according to our customer’s requirements and our best practices. Our goal is to maximize the reuse and value of each asset where possible and recycle assets with no value in a manner exceeding environmental regulations and industry standards.

PCMax’s disposition services include:

* Redeployment
* Re-marketing
* Recycling
* Employee Sale
* Lease Return
* Charitable Donation

All assets, components and commodities are tracked in our proprietary tracking system to their final disposition destination, providing our customers with a fully transparent, auditable chain-of-custody from pickup through disposition.

Reporting:
PCMax provides detailed reporting at multiple levels of the e-waste management process. All of our reports are available for the Client at any time.

PCMax standard reporting includes:

* Audit Reporting – Serialized audit report for each asset processed including: make, model, serial number, asset tag, component specifications, test results, cosmetic grade, fair market value, etc.
* Certificates of Recycling & Data Destruction – Legal document providing client liability protection and certification of full data destruction and compliant recycling.